Refund Policy Template for Perishable Products

 

Thanks for purchasing our products at Lit Culture operated by Lit Culture LLC. Lit Culture stands by its products, for any reason you’re not happy with the state of the products received, we will gladly issue a refund within a 30 day period from the date of purchase. If your item(s) have arrived with manufacturing defects we will issue an exchange or a refund when deemed necessary. Contact our customer services department to get a free shipping label. If anything is unclear or you have more questions feel free to contact our customer support team.

 

Return / Refund Policy 

Last updated [month day, year]

Thank you for your business. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may make a return for [a full refund/store credit /an exchange/a full refund or store credit/for a full refund or an exchange/for store credit or an exchange/for a full refund, store credit, or an exchange] only]. Please see below for more information on our return policy. 

RETURNS

All returns must be postmarked within 10 days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, [please email customer service at ________ [email address] to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number,] place the item securely in its original packaging [and include your proof of purchase/and the return form provided/and other], and mail your return the following address:

Lit Culture

[Attn: Returns]

[RMA #]

75 Marietta St. Suite: #402
Atlanta,Ga 30303

Please note, you will not be responsible for all return shipping charges. You you be provided a prepaid shipping label.

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your [return/exchange/return or exchange]. Please allow at least 30  days from the receipt of your item to process your [return/exchange/return or exchange]. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

EXCEPTIONS

For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

1 (800) 413-5482

Support@litculture.com