FAQs

Frequently Asked Questions


Yes, every item sold on our Lit Culture website, such as CBD oils and gummies are legal in the United States. The hemp plants used to make our products contain under 0.3% THC, making them legal under the Agriculture Improvement Act of 2018.
CBD aiding in health situations are specific to each individual. An individual's chemical makeup varies from the next. Because of this, there is no guarantee that CBD may help you in any medicinal manner. It is recommended that you read and educate yourself on the subject of legal CBD and to consult with your physician or medical professional prior to using any CBD product.
At Lit Culture, we want to provide the best possible customer service. In the event you wish to return your product(s), or the product(s) you received were incorrect please contact us. In order to request a refund, exchange or credit, contact us via phone or email within 3 business days of receiving your order. Refunds, exchanges, and credits will only be given for products that are sealed, unopened, and unused. Please see our returns policy here, for more information.
Do not be alarmed if your shipment does not show up in tracking until the day it is delivered. Many times, tracking information is not updated until after the package has already been delivered or is close to being delivered.
Lit Wraps come with 2 wraps per pouch. They’re packaged for full freshness, convenience and ease of use.
You order may have been flagged for various reasons and/or we may be attempting to verify the information associated with your order. If your order has been on hold for more than 24 hours, please contact customer support for more information regarding the hold or delay.
Lit Culture welcomes customer feedback and questions. Please feel free to contact us via phone, email, our contact form or find us on social media.
Depending on your chosen shipping method, you should typically receive your product within 2-5 days of placing your order. If for some reason there is a delay on our end, we will contact you to let you know the adjusted shipping or delivery time that you should expect.
Some payment options are available only to wholesale customers and at this time, the payment options available to our retail customers are listed at checkout. We are working to have additional payment options available in the future.
We’re glad you love our products. Please write a positive review on our products page.